Privacy Policy

At Hamkoders, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and manage your information when you visit our website, contact us, request a quote, book a consultation, or use our digital services.

Hamkoders provides web development, app development, software development, branding, SEO, digital marketing, ERP, CRM, CMS, and technology solutions for businesses in Austria and international markets.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal and non-personal information when you visit our website, fill out a form, contact us, request a proposal, communicate with our team, or use our services.

    Personal Information:

    Personal information may include:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Business website
  • Project requirements
  • Billing information
  • Communication details
  • Files or documents you share with us
  • Information submitted through contact forms or consultation forms

    Non-Personal Information:

    Non-personal information may include:

  • Browser type
  • Device type
  • IP address
  • Location data
  • Website usage data
  • Pages visited
  • Time spent on the website
  • Referral source
  • Cookies and analytics data

This information helps us improve website performance, user experience, marketing, and service quality.

How We Use Your Information

Hamkoders may use collected information for the following purposes:

  • To respond to your inquiries
  • To provide quotes, proposals, and consultations
  • To deliver web development, app development, branding, software, and digital marketing services
  • To manage client communication
  • To process payments and invoices
  • To improve our website and services
  • To personalize your experience
  • To analyze website traffic and performance
  • To send important project updates
  • To send marketing emails only where legally allowed
  • To improve SEO, advertising, and user experience
  • To protect our website, business, and users
  • To comply with legal obligations in Austria and applicable data protection laws

We only use your information for legitimate business purposes and service-related communication.

Sharing Your Information

Hamkoders does not sell, rent, or trade your personal information.

We may share limited information only when necessary, such as:

  • With trusted service providers who help us operate our business
  • With developers, designers, marketers, or project team members working on your project
  • With payment processors or accounting support
  • With hosting, domain, email, CRM, or technical service providers
  • When required by law, regulation, legal process, or government request
  • To protect the rights, safety, and property of Hamkoders, our clients, or users

Hamkoders does not sell, rent, or trade your personal information.

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies to improve performance, understand visitor behavior, and enhance digital marketing efforts.

Cookies may help us:

  • Improve website speed and functionality
  • Understand which pages visitors use most
  • Measure marketing campaign performance
  • Improve user experience
  • Remember user preferences
  • Analyze traffic and website behavior

You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.

Security measures may include:

  • Secure communication channels
  • Limited access to project information
  • Password-protected systems
  • Secure hosting and storage practices
  • Internal access controls
  • Regular monitoring and website protection practices

However, no internet-based system is completely secure. While we work to protect your data, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location and applicable privacy laws, including data protection rules in Austria and the European Union, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request restriction of processing
  • Object to certain types of processing
  • Request data portability
  • Withdraw consent where processing is based on consent
  • Opt out of marketing communication

To exercise your rights, you can contact us at:

info@Hamkoders.com

We may need to verify your identity before processing your request. GDPR data-subject rights generally include access, rectification, erasure, restriction, portability, objection, and consent withdrawal, though some rights depend on the legal basis and situation.

Third-Party Links

Our website may contain links to third-party websites, platforms, tools, social media pages, or external services.

Hamkoders is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing their privacy policies before sharing personal information.

Legal Basis for Processing Data

Where applicable, we process personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract
  • Legitimate business interests.
  • Legal obligations
  • Necessary communication before entering into a service agreement

For example, when you contact Hamkoders for a website development project, we use your information to respond, understand your requirements, and provide relevant service details.

Analytics and Marketing Tools

Hamkoders may use third-party tools such as analytics platforms, advertising platforms, CRM tools, email marketing tools, and website tracking technologies.

These tools may collect limited technical or usage data to help us improve website performance, advertising campaigns, and marketing strategy.

Third-party tools may include services used for:

  • Website analytics
  • Search engine optimization
  • Advertising campaigns
  • Social media marketing
  • Contact form management
  • Email communication
  • Customer relationship management
  • Website security

We only work with trusted service providers where required for business operations and service delivery.

Data Retention

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.

We may retain information to:

  • Complete a project
  • Provide support
  • Maintain business records
  • Meet legal or accounting requirements
  • Resolve disputes
  • Improve future communication
  • Comply with obligations under Austrian law

When data is no longer required, we may delete, anonymize, or securely store it according to business and legal requirements.

Marketing Communication

If you subscribe to updates, request marketing information, or communicate with Hamkoders, we may send you relevant business updates, service information, offers, or educational content.

You can unsubscribe or opt out of marketing communication at any time by contacting us or using the unsubscribe option where available.

We do not sell your email address, phone number, or contact details to third parties.

SMS and Phone Communication

If you provide your phone number, Hamkoders may contact you regarding your inquiry, consultation, project discussion, proposal, service update, or support request.

We do not sell or share SMS opt-in information or phone numbers for third-party marketing purposes.

Message frequency may vary depending on your communication with us. Standard message and data rates may apply depending on your service provider.

You may opt out of SMS communication by replying STOP where applicable or by contacting us directly..

Children’s Privacy

Our website and services are intended for businesses, professionals, startups, organizations, and adult users. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove the information.

Data Protection Authority

If you are located in Austria or the European Union and believe your data protection rights have been violated, you may have the right to lodge a complaint with the relevant data protection authority.

In Austria, complaints may be submitted to the Austrian Data Protection Authority.

Changes to This Privacy Policy

Hamkoders may update this Privacy Policy from time to time to reflect changes in our business, services, website, legal requirements, or data protection practices.

Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy regularly.

Contact Us

For privacy-related questions, data requests, complaints, or concerns, please contact us:

Hamkoders

Website: http://Hamkoders.com

Email: info@Hamkoders.com

Phone: (+92) 302 280 0188

Location: Austria