Welcome to Hamkoders. These Terms & Conditions govern your access to and use of our website, digital services, project work, consultations, proposals, communications, and any services offered by Hamkoders.
By visiting our website or using our services, you agree to follow these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
Hamkoders is a digital agency offering professional web development, app development, software development, branding, SEO, digital marketing, ERP, CRM, CMS, and business technology solutions for businesses in Austria and international markets.
About Hamkoders
Hamkoders provides digital solutions designed to help businesses build, improve, and scale their online presence. Our services may include, but are not limited to:
- Web Development
- App Development
- Software Development
- Branding & Corporate Identity
- Digital Marketing
- Search Engine Optimization
- Social Media Marketing
- Google & Meta Ads Management
- Content Marketing
- ERP Development
- CRM Development
- CMS Development
- Website Maintenance
- Business Technology Consulting
Our goal is to deliver reliable, scalable, and performance-focused digital solutions that support business growth.
Use of Our Website
You agree to use the Hamkoders website only for lawful purposes. You must not use this website in any way that may damage the website, affect its performance, misuse its content, or interfere with other users.
You agree not to:
Copy, reproduce, or misuse our website content without permission Attempt to hack, damage, or disrupt our website Use our website for spam, fraud, or misleading activity Submit false, harmful, or unlawful information through our forms Use our services for illegal, unethical, or prohibited business activities
Hamkoders reserves the right to restrict access to the website or services if we believe a user is violating these terms.
Service Information
We make every effort to present our services clearly and accurately. However, the information on this website is provided for general business and informational purposes only.
Service details, pricing, timelines, scope, deliverables, and availability may vary depending on project requirements, business goals, technical complexity, and client approval.
Any final project scope, pricing, timeline, and deliverables will be confirmed through a written proposal, quotation, invoice, agreement, or official communication from Hamkoders.
Application Programming
- Full Refund: If the project has not yet been initiated.
- Partial Refund: If the project has begun but is not completed as agreed upon in the scope of work and contract, Hamkoders may offer a partial refund at its discretion. The refund will be calculated based on the proportion of the project completed.
Project Scope and Client Responsibilities
Every project requires clear communication and cooperation between Hamkoders and the client. The client is responsible for providing accurate information, required content, brand assets, approvals, login access, images, business details, and feedback within the agreed timeline.
Hamkoders will not be responsible for delays caused by:
- Late client feedback
- Incomplete project information
- Delay in payments
- Missing content, images, or access details
- Changes in project scope
- Third-party platform issues
- Hosting, domain, plugin, API, or server-related delays
- Delayed approvals from the client side
If the client requests additional work outside the agreed project scope, it may be treated as a separate task and may require additional charges.
Payments and Billing
All payments must be made according to the agreed proposal, invoice, contract, or payment plan. Work may begin after the agreed initial payment or advance payment has been received.
Hamkoders reserves the right to pause, delay, or stop project work if payments are not made on time.
Unless otherwise agreed in writing:
- Advance payments are required to start a project
- Milestone payments must be paid before the next stage begins
- Final files, website launch, source code, credentials, or project delivery may be held until full payment is received
- Late payments may cause timeline changes
Payment terms will be clearly communicated before starting the project.
Refund Policy
Hamkoders takes every project seriously and works to deliver the agreed services professionally. Refund requests will be reviewed based on the project stage, completed work, approved scope, and agreement between both parties.
Full Refund
A full refund may be considered only if the project has not started and no planning, research, design, development, strategy, consultation, or resource allocation has been completed.
Partial Refund
A partial refund may be considered if the project has started but the agreed deliverables have not been completed according to the confirmed scope. The refund amount will be calculated based on the work already completed, time spent, resources used, and project stage.
No Refund
Refunds will not be issued for:
- Completed work
- Approved designs, content, strategies, or development tasks
- Delivered files or launched websites
- Digital marketing campaigns already started
- Third-party costs such as hosting, domains, plugins, tools, themes, ads budget, software, or paid integrations
- Client delays, change of mind, or cancellation after work has started
- Work completed according to the agreed scope
All refund decisions are made after reviewing the complete project record and communication history.
Delivery Timeline
Project timelines are estimated based on the agreed scope and client cooperation. Hamkoders makes every effort to meet deadlines, but delivery dates may change due to project complexity, delayed feedback, technical issues, third-party dependencies, or change requests.
A project timeline is only valid when:
- Required information is provided on time
- Payments are made according to the agreed schedule
- Client feedback is received within the required time
- No major changes are added outside the original scope
Hamkoders is not liable for delays caused by the client, third-party platforms, hosting providers, payment gateways, APIs, domain providers, or external service providers.
Revisions and Change Requests
Revisions are provided according to the agreed project package or proposal. A revision means adjustment or improvement within the approved project scope.
Major changes, new features, new pages, new design directions, additional integrations, or extra services may require a separate quotation.
Hamkoders reserves the right to determine whether a request is a revision or a new task.
Intellectual Property Rights
All website content, designs, layouts, graphics, code, strategies, concepts, brand materials, and digital assets created by Hamkoders remain the property of Hamkoders until full payment has been received.
After full payment, the client receives ownership rights to the final approved deliverables, unless otherwise agreed in writing.
Hamkoders may retain the right to display completed work in its portfolio, website, social media, marketing materials, case studies, or proposals unless the client requests confidentiality in writing before the project begins.
The client must ensure that any content, logo, image, text, video, font, license, or material provided to Hamkoders does not violate third-party rights.
Third-Party Tools and Services
Some projects may require third-party tools, platforms, plugins, APIs, hosting, domains, payment gateways, analytics tools, email services, or software licenses.
Hamkoders is not responsible for:
- Third-party service downtime
- Plugin or software updates
- API changes
- Payment gateway restrictions
- Hosting or server failures
- Domain expiration
- Third-party pricing changes
- Account suspension by external platforms
Any third-party fees are the responsibility of the client unless otherwise agreed in writing.
Digital Marketing and SEO Disclaimer
Hamkoders provides SEO, digital marketing, social media marketing, paid ads, and performance marketing services using professional strategies and best practices.
However, we do not guarantee fixed search engine rankings, exact traffic numbers, sales results, leads, conversions, or advertising outcomes because these depend on market competition, audience behavior, ad platforms, search engine algorithms, budget, content quality, and external factors.
We aim to improve online visibility, performance, engagement, and brand growth through consistent and strategic work.
Confidentiality
Both Hamkoders and the client agree to keep confidential business information private. This may include login details, business strategies, project information, pricing, technical data, customer data, and internal communication.
Confidential information will not be shared with third parties unless required for project completion, legal compliance, or with client permission.
Limitation of Liability
Hamkoders will not be liable for any indirect, incidental, special, or consequential damages, including loss of profit, loss of business, loss of data, loss of reputation, or business interruption resulting from the use of our website or services.
Our total liability for any project is limited to the amount paid by the client for the specific service related to the claim.
Website Content Accuracy
We try to keep the information on our website accurate and updated. However, we do not guarantee that all content, service descriptions, prices, offers, or information will always be complete, current, or error-free.
Hamkoders may update, remove, or change website content at any time without prior notice.
Termination of Services
Hamkoders may suspend or terminate services if:
- The client fails to make payments
- The client provides false or misleading information
- The client violates these Terms & Conditions
- The client uses our services for unlawful purposes
- The project remains inactive due to client delay
- Communication becomes abusive, unethical, or unprofessional
If services are terminated, any completed work and pending payments will be reviewed according to the agreed project scope.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Austria.
Any dispute arising from the use of our website, services, proposals, invoices, or agreements shall be subject to the competent courts of Austria, unless otherwise agreed in writing.
Updates to These Terms
Hamkoders may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated revision date.
Your continued use of our website or services after changes are published means you accept the updated Terms & Conditions.
Contact Us
For questions, complaints, legal concerns, or service-related inquiries, please contact us:
Hamkoders
Website: http://Hamkoders.com
Email: info@Hamkoders.com
Phone: (+92) 302 280 0188
Location: Austria
By using our website and services, you confirm that you have read, understood, and agreed to these Terms & Conditions.
